Nielsen adopts a 360-degree approach to customer experience in over 100 countries

Nielsen adopts a 360-degree approach to customer experience in over 100 countries

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Global performance management company Nielsen turned to SDL to meet its ambitious customer experience objectives. More than a decade later the partnership is stronger than ever. Nielsen relies on SDL's integrated localization and documentation solutions to help deliver an effective globalization strategy that keeps clients around the world coming back. The company has seen both time and cost efficiencies rise year after year while the experience offered to its customers in over 100 countries is second to none.